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Global Capability Centers (GCCs) face critical staffing challenges, including talent shortages, high attrition rates, and skill mismatches. Finding and retaining top professionals while managing operational costs and compliance with local labor laws adds complexity. Rapid technological advancements require continuous upskilling to stay competitive. Additionally, cultural differences and remote work dynamics impact team collaboration and efficiency. To address these challenges, GCCs must adopt strategic hiring, robust training programs, and employee engagement initiatives to build a resilient and future-ready workforce.
staffing challenges faced by gccs